Beginning a couple of hours ago, the Binance telegram group has been inundated with complaints from customers who cannot log in to their accounts.
Some expressed worry:
Others offered a calming voice:
To its credit, Binance was quick to respond to the Telegram group:
And Zhao Changpeng reacted on the exchange’s Twitter page:
We missed a bug that went into prod today, causing DB load issues immediately. It’s being fixed, will take 30-60 minutes. No need to repeatedly login. Just wait until we fix it. Thank you for your understanding and support! Again, .
— CZ (@cz_binance)
As you can see, a minor technical glitch was to blame. People tend to get quite emotional when they hear of a technical issue at a cryptocurrency exchange because glitches are often symptoms of more serious problems. Binance was recently the target of a for example.
Some users offered some much-needed perspective:
The price of Bitcoin has dropped dramatically over the last couple of hours, indicating that the advice of “BTCVIX” may have gone unheeded:
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